Customer Guarantee & Store Policies

We deliver to all 25 districts of Sri Lanka through premier logistics partners. Shipping charges are calculated dynamically based on your delivery district, city, and item quantity.

• Western Province (Colombo, Gampaha, Kalutara): 1 - 2 Business Days.
• Central, Southern, North & Outstation: 2 - 4 Business Days.
• Live parcel tracking notifications are provided via SMS / WhatsApp once dispatched.

We want you to love your saree. If you are not completely delighted with your purchase, you may initiate an exchange within 14 calendar days of receipt.

• Sarees must remain unworn, unaltered, and with original tags and saree box packaging attached.
• In the rare event of a fabric defect, Finglo covers all return courier expenses and provides immediate replacement.

We support multiple secure payment methods for your convenience:

• Doorstep Payment / Bank Transfer: Settle payment directly upon delivery or transfer to our corporate account.
• Online Card Gateway: 256-bit SSL encrypted PayHere gateway supporting Visa, MasterCard, and Genie.
• All pricing is listed strictly in Sri Lankan Rupees (LKR).

Your personal information (name, address, telephone number, email) is strictly used to fulfill and dispatch your orders. We never sell, rent, or distribute customer details to third-party advertisers.